Terms of Service
Last updated: 28 June 2026
These Terms of Service ("Terms") govern your access to and use of the Attaché Desk platform, website, desktop application, add-ins, APIs, and all related features and technologies (collectively, the "Services") provided by Attaché Desk Ltd ("Attaché Desk", "we", "us", or "our"), a company incorporated in Dublin, Ireland.
By creating an account, accessing the Services, or clicking to accept these Terms, you agree to be bound by them. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to both you and the organization.
If you do not agree to these Terms, do not use the Services.
1. The Services
1.1 Description
Attaché Desk provides a vertical AI workspace for diplomatic drafting and research — including composing Talking Points, Travel Files, démarches, notes verbales, briefing notes, reporting cables, and other diplomatic document formats. The Services include the Composer, Desk, Editor, Dossiers, Monitors, Playbooks, Source Registry, Agreed Language tools, Agents and Workflows, and any integrations with third-party applications (Word, Outlook, Google Docs, calendar providers).
1.2 Access
Access to the Services is provided on a subscription basis under a separate order form, subscription agreement, or enterprise agreement (each, a "Subscriber Agreement"). These Terms apply to all access to the Services, including trial and pilot access. Where these Terms conflict with a Subscriber Agreement, the Subscriber Agreement prevails.
1.3 Beta features
From time to time we may make features available as beta, preview, or experimental releases. Beta features are provided as-is, may not meet the same quality or security standards as generally available features, and may be modified or discontinued at any time without notice. Availability of a beta feature is not a commitment to general release.
1.4 Changes to the Services
We may modify, update, add to, or remove features or aspects of the Services at any time. We will use reasonable efforts to notify you of material changes in advance where practical. Continued use of the Services after a change constitutes acceptance.
2. Accounts and Access
2.1 Account creation
To use the Services, you must create an account. You agree to provide accurate, complete, and current registration information and to keep it updated.
2.2 Credentials
You are responsible for maintaining the security and confidentiality of your account credentials. You must not share credentials with any unauthorized person. You will notify us promptly at security@attachedesk.ai if you become aware of any unauthorized access to your account.
2.3 Administrator accounts
Where a Subscriber deploys the Services for multiple users, the designated administrator is responsible for managing user access, applying appropriate classification settings, maintaining the dossier and agreed-language library, and revoking access for departing users. Attaché Desk is not liable for access or actions attributable to credentials that should have been revoked.
2.4 Acceptable use
Your use of the Services is subject to our Acceptable Use Policy, which forms part of these Terms.
3. Subscriber Content
3.1 Ownership
You retain all rights in and ownership of the content, data, documents, and materials you upload to, create within, or generate using the Services ("Subscriber Content"). These Terms do not transfer ownership of Subscriber Content to Attaché Desk.
3.2 Licence to operate the Services
By submitting Subscriber Content to the Services, you grant Attaché Desk a limited, non-exclusive, worldwide licence to host, process, reproduce, transmit, and display your Subscriber Content solely to operate, maintain, and improve the Services for you and your authorized users. This licence ends when the relevant Subscriber Content is deleted or your subscription terminates, subject to residual backup retention as described in our Privacy Policy.
3.3 No training on Subscriber Content
Attaché Desk does not use Subscriber Content to train, fine-tune, or improve any AI model, whether operated by Attaché Desk or by a third-party model provider. This commitment is contractually enforced at the API level with all model providers. See our Security Policy for details.
3.4 Your responsibility for content
You represent and warrant that: (a) you have all necessary rights, licences, and permissions to submit Subscriber Content to the Services; (b) your Subscriber Content does not infringe any third-party intellectual property, privacy, or other rights; and (c) your use of the Services, including the classification designations you apply, complies with your organization's information security policies and applicable law.
3.5 Deletion on termination
Upon termination of your subscription, we will delete or return Subscriber Content in accordance with the applicable Subscriber Agreement, typically within 30 days of termination. Aggregate, anonymized, or de-identified data derived from usage patterns (not containing Subscriber Content) may be retained.
4. Intellectual Property
4.1 Attaché Desk IP
The Services — including the platform software, user interface, Playbooks (pre-built rule packs), Source Registry, Protocol Score methodology, Agreed Language Guardian, Instruments, workflow templates, agents library, branding, and documentation — are proprietary to Attaché Desk and protected by intellectual property law. These Terms do not grant you any rights in Attaché Desk IP except the limited right to use the Services as described herein.
4.2 Feedback
If you provide feedback, suggestions, or ideas about the Services ("Feedback"), you grant Attaché Desk an irrevocable, royalty-free, worldwide licence to use that Feedback for any purpose, including incorporating it into future versions of the Services. You waive any claim to compensation for Feedback.
4.3 Output ownership
AI-generated drafts and outputs produced by the Services using your Subscriber Content as input belong to you as Subscriber Content, subject to the limitations in Section 3 and applicable law regarding AI-generated works.
5. Subscriptions and Payment
5.1 Fees
Subscription fees are as set out in the applicable order form or Subscriber Agreement. All fees are stated in the currency specified in the order form and are exclusive of applicable taxes unless otherwise stated.
5.2 Payment terms
Invoices are due within the payment period specified in the Subscriber Agreement. Late payments may accrue interest at the statutory rate applicable in Ireland or, where higher, as specified in the Subscriber Agreement.
5.3 Taxes
You are responsible for all applicable taxes, duties, and levies (other than taxes on Attaché Desk's net income) arising from your use of the Services. If Attaché Desk is required to collect taxes on your behalf, these will be added to your invoice.
5.4 Suspension for non-payment
Attaché Desk may suspend access to the Services if invoices remain unpaid after written notice and a cure period of 14 days.
5.5 Renewals and cancellations
Subscriptions renew automatically on the terms set out in the Subscriber Agreement unless either party provides written notice of non-renewal within the notice period specified therein. Refunds are not provided for partial subscription periods unless otherwise agreed in writing.
6. Confidentiality
6.1 Mutual obligations
Each party agrees to keep confidential all non-public information of the other party that is designated as confidential or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure ("Confidential Information"), and to use Confidential Information solely for the purposes of the relationship contemplated by these Terms.
6.2 Subscriber Content
Attaché Desk will treat all Subscriber Content as your Confidential Information and will not disclose it to third parties except as required to operate the Services, as required by law, or as expressly permitted in these Terms or the applicable Subscriber Agreement.
6.3 Exceptions
Confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no breach of these Terms; (b) was already known to the receiving party prior to disclosure; (c) is independently developed without use of Confidential Information; or (d) must be disclosed pursuant to applicable law, court order, or binding regulatory requirement, provided the receiving party gives prompt notice to the disclosing party where legally permitted.
7. Warranties and Disclaimers
7.1 Our commitments
Attaché Desk warrants that: (a) the Services will perform materially in accordance with the applicable product documentation; (b) we will implement and maintain the security measures described in our Security Policy; and (c) the Services will be operated in compliance with applicable data protection law.
7.2 Disclaimer
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS EXCEPT AS EXPRESSLY SET OUT IN SECTION 7.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ATTACHÉ DESK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
7.3 AI outputs
AI-generated content produced by the Services is intended to assist professional drafting and is not a substitute for the judgment, verification, and review of a qualified diplomat, policy adviser, or legal professional. Attaché Desk does not warrant that AI outputs are accurate, complete, free of hallucinations, or suitable for any particular diplomatic purpose. All outputs should be reviewed and verified before use in formal diplomatic communications, negotiations, or treaty-related processes.
8. Limitation of Liability
8.1 Exclusion of consequential loss
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PARTY SHALL BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF REVENUE, LOSS OF PROFIT, LOSS OF DATA, OR LOSS OF BUSINESS, ARISING FROM OR IN CONNECTION WITH THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
8.2 Cap on liability
EACH PARTY'S TOTAL AGGREGATE LIABILITY TO THE OTHER FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID OR PAYABLE BY SUBSCRIBER TO ATTACHÉ DESK IN THE 12 MONTHS PRECEDING THE CLAIM.
8.3 Exceptions
The limitations in Sections 8.1 and 8.2 do not apply to: (a) a party's indemnification obligations; (b) liability for death or personal injury caused by negligence; (c) liability for fraud or fraudulent misrepresentation; (d) any liability that cannot be limited or excluded by applicable law.
9. Indemnification
You will indemnify, defend, and hold harmless Attaché Desk and its officers, directors, employees, and contractors from and against any claims, losses, liabilities, damages, fines, penalties, and costs (including reasonable legal fees) arising out of or in connection with: (a) your use of the Services in violation of these Terms or applicable law; (b) your Subscriber Content, including any claim that Subscriber Content infringes the rights of a third party; or (c) your breach of any representation or warranty in these Terms.
10. Term and Termination
10.1 Term
These Terms apply from your first access to the Services and continue until your subscription terminates or these Terms are otherwise ended.
10.2 Termination for cause
Either party may terminate the Subscriber Agreement (and these Terms with respect to that agreement) immediately on written notice if the other party: (a) materially breaches these Terms and fails to cure the breach within 30 days of written notice; or (b) becomes insolvent, makes an assignment for the benefit of creditors, or is subject to insolvency proceedings that are not dismissed within 60 days.
10.3 Effect of termination
Upon termination: (a) all licences granted to you under these Terms immediately cease; (b) you must cease all use of the Services; (c) Attaché Desk will delete or return Subscriber Content in accordance with Section 3.5. Provisions that by their nature should survive termination (including Sections 3, 4, 6, 7, 8, 9, 10.3, and 12) will survive.
11. Updates to These Terms
We may update these Terms to reflect changes in our Services, business, or applicable law. We will provide notice of material changes at least 14 days before they take effect, by email or through the Services. Continued use of the Services after the effective date of updated Terms constitutes acceptance.
12. Governing Law and Disputes
12.1 Governing law
These Terms are governed by and construed in accordance with the laws of Ireland, without regard to conflict of law principles.
12.2 Dispute resolution
Any dispute arising from or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by the courts of Ireland, to which jurisdiction each party irrevocably submits. Notwithstanding the foregoing, either party may seek emergency injunctive or interim relief in any court of competent jurisdiction.
12.3 EU consumer rights
If you are a consumer resident in the European Union, you may benefit from mandatory consumer protection provisions of your country of residence that cannot be derogated from by contract.
13. General
13.1 Entire agreement
These Terms, together with the applicable Subscriber Agreement, Privacy Policy, Security Policy, Cookie Policy, Acceptable Use Policy, and any Data Processing Agreement, constitute the entire agreement between the parties regarding the Services and supersede all prior agreements and understandings.
13.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable.
13.3 Waiver
No failure or delay by either party in exercising any right under these Terms will constitute a waiver of that right.
13.4 Assignment
You may not assign or transfer these Terms or any rights or obligations hereunder without Attaché Desk's prior written consent. Attaché Desk may assign these Terms in connection with a merger, acquisition, or sale of substantially all assets, provided the assignee assumes all obligations under these Terms.
13.5 No agency
These Terms do not create any agency, partnership, joint venture, or employment relationship between the parties.
13.6 Force majeure
Neither party will be liable for failure or delay in performance to the extent caused by circumstances beyond its reasonable control, including natural disasters, governmental actions, war, pandemic, or widespread internet outages, provided the affected party gives prompt notice and uses reasonable efforts to mitigate the impact.
14. Contact Us
For legal enquiries, contract matters, or DPA requests:
Attaché Desk Ltd
Dublin, Ireland
European Union